Your team’s well-being is your bottom line
Cultivate a culture of care to increase employee well-being, productivity and performance (profit).
When people feel seen and heard, and cared for, they, their relationships and their workplaces, thrive.
Cultivating a culture of care
You’re a leader or HR professional looking to support both the performance and well-being (the human being-ness) of staff. You are good at what you do and genuinely care about your people. You do your best to support your team, aware that many are experiencing complex personal issues, and mindful of the increasing levels of burnout, anxiety and depression in the workplace. While things are trekking along okay(ish) you have a nagging ‘knowing’ that you could be doing more to support staff, and to empower them to support each other.
The truth is that people need to feel cared for at work, before they can care about their work. Yet all too often, at the very times they most need support, they feel uncared for and unsupported.
What does this mean for you and your organisation? It means it’s time to do things differently, to seek to engage staff in a new way, a transformational, mattering-reinforcing care way. It’s time to cultivate a culture of care, where everyone within your organisations feels cared for and supported.
It is through feeling seen, heard, valued and cared for, that people can bring their whole selves to work and perform at their best. They, their relationships and their workplaces, thrive. Research has linked care and mattering to increased self-esteem, motivation, satisfaction, productivity, employee retention and more!
Care, through mattering and connection, is not a ‘soft skill’ or a ‘new-age airy fairy concept’. Care and connection are human needs. If you’re a leader or a HR professional, care may well be your greatest opportunity. Commit to cultivating a workplace culture of care and your employees and your organisation (think bottom line!), will thank you for it.
“Nobody cares how much you know until they know how much you care.”
“People won’t care until they feel cared for.”
The Business Case for Cultivating a Culture of Care
Employees are struggling
81% of employees struggle with burnout, exhaustion and mental health.
Source: MIT
1 in 4 employees may be grieving the loss of someone they care about, at any given time.
Source: James & Friedman (2003)
Performance is being impacted
68% of employees say their mental health struggles impact their work performance on a daily basis.
Source: MIT
Presenteeism - when an employee is physically at work, yet not present emotionally and unable to perform tasks to their usual standards - reduces individual productivity by one-third or more.
Source: Hemp, 2004
The resulting presenteeism & turnover is costly
Mental health struggles directly impact the bottom line, costing businesses up to 200% of an employees salary.
Source: Gallup
Globally, an estimated 12 billion working days are lost every year to depression and anxiety at a cost of US$ 1 trillion per year in lost productivity
Source: WHO, 2024
Leaders play a critical role
70% of employees say their manager has the greatest impact on their mental health (relative to their doctor or therapist).
Source: The Workforce Institute at UKG, 2023
7 in 10 employees would like their company or manager to do more to support mental health.
Source: The Workforce Institute at UKG, 2023
Yet, leaders feel ill-equipped
75% of leaders feel ill-equipped to support the mental health of their employees.
Source: Showing Up LLC
Workshops
Learn how to cultivate a workplace culture of care where:
Leaders are equipped to show employees they care
Employees are healthier and more engaged and productive because they feel seen, heard and cared for.
I offer a series of half-day workshops. Each of these can be delivered as a standalone session, integrated seamlessly into your next team development or offsite day, or combined to offer a full-day experience.
Included with each workshop are briefing calls to understand your specific context and needs, and customisation of the content, as required.
Workshop Topics
Here are some of my most requested workshops:
Showing Up 101 Workshop
Beyond Care Paralysis Workshop
The Caring Leader Workshop
The Caring Team Workshop
“Just amazing - research, knowledge, practical, passionate, authentic. Thank you Shelley.”
Workshop feedback
“A quality workshop; the information was invaluable; the authentic delivery with passion and no apology was amazing….would definitely encourage others to attend.”
“Articulate, informative and highly practical. Thank you!”